Privacy policy

Last updated: March 18, 2025

This Privacy Policy describes how JLS Studio (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from jls-std.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, improve our Services, comply with legal obligations, enforce our terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to any information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact Details: Your name, address, phone number, and email.
  • Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information: Your username, password, security questions, and other information used for account security purposes.
  • Customer Support Information: Any information you choose to include in communications with us (for example, when sending a message through the Services).

Note: Some features of the Services may require you to provide certain information about yourself. You may choose not to provide such information; however, this may prevent you from using or accessing those features.

Information We Collect about Your Usage

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including:

  • Device and browser information
  • Network connection details
  • Your IP address
  • Other details regarding your interaction with the Services

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf. Such sources include:

  • Support Providers: Companies that support our Site and Services, such as Shopify.
  • Payment Processors: Entities that collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with products or services you have requested.
  • Tracking Technologies: When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we (or third parties we work with) may automatically collect information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy. (Also see the "Third Party Websites and Links" section below.)

How We Use Your Personal Information

  • Providing Products and Services:
    We use your personal information to provide you with the Services in order to perform our contract with you. This includes processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, and exchanges, managing your account, arranging shipping, and facilitating returns and exchanges.

  • Marketing and Advertising:
    We may use your personal information for marketing and promotional purposes, such as sending you advertising and promotional communications via email, text message, or postal mail, and displaying targeted advertisements for products or services. If you are an EEA resident, the legal basis for these activities is our legitimate interest in selling our products pursuant to Art. 6 (1)(f) GDPR.

  • Security and Fraud Prevention:
    We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to register an account, you are responsible for keeping your account credentials secure. We strongly advise you not to share your username, password, or other access details with anyone else. If you suspect that your account has been compromised, please contact us immediately. For EEA residents, the legal basis for these activities is our legitimate interest in maintaining the security of our website.

  • Communicating with You and Service Improvement:
    We use your personal information to provide customer support, communicate with you regarding your account and transactions, and improve our Services. This is done in our legitimate interest of being responsive and providing effective services, as well as maintaining our business relationship with you.

Cookies

We use Cookies to enhance your experience on our Site. For specific information about the Cookies we use in connection with Shopify (which powers our store), please refer to Shopify's Cookie Policy. We use Cookies to remember your preferences, run analytics, and understand how users interact with our Services. We may also allow third parties and service providers to use Cookies on our Site to tailor services, products, and advertising to your interests.

Most browsers automatically accept Cookies by default; however, you can adjust your browser settings to remove or reject Cookies. Please note that disabling Cookies may negatively impact your user experience and may cause some features of the Services to function improperly or become unavailable. Additionally, blocking Cookies may not entirely prevent the sharing of information with third parties, such as our advertising partners.

Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat that signal as a valid request to opt out of sharing your information for targeted advertising on the device or browser you use to visit our Site. For more information about Global Privacy Control, please visit globalprivacycontrol.org. Other than the Global Privacy Control signal, we do not recognize other "Do Not Track" signals that may be sent from your browser or device.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate interests, or other reasons in accordance with this Privacy Policy. These circumstances include:

  • Service Providers:
    We may share your information with vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • Business and Marketing Partners:
    We may share your personal information with our business and marketing partners, who will use your information in accordance with their own privacy policies.

  • With Your Consent:
    We may disclose your information when you direct, request, or otherwise consent to such disclosure (e.g., for shipping products or through social media integrations).

  • Corporate Affiliates:
    We may share your information within our corporate group or with our affiliates for legitimate business purposes.

  • Legal Obligations and Protection:
    We may disclose your information if required by law, in response to valid legal requests (such as subpoenas or search warrants), to enforce our terms of service, or to protect the rights, property, or safety of the Services, our users, or others.

Categories of information that may be shared include identifiers, contact details, order information, and Usage Data (e.g., IP address and browsing behavior).

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

Third Party Websites and Links

Our Site may contain links to third-party websites or online platforms. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy and security policies of any third-party sites you visit.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete that information.

Security and Retention of Your Information

While we strive to protect your personal information with appropriate security measures, no security system is completely impenetrable. Please be aware that any information transmitted over the internet is inherently insecure. We recommend that you avoid using insecure channels to communicate sensitive or confidential information to us.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Right to Access: Request access to the personal information we hold about you.
  • Right to Delete: Request that we delete your personal information.
  • Right to Correct: Request that we correct any inaccurate or incomplete personal information.
  • Right of Portability: Request a copy of your personal information and, where applicable, have it transferred to a third party.
  • Right to Opt-Out: Request that we stop selling or sharing your personal information or opt out of processing for targeted advertising purposes.
  • Right to Restrict Processing: Request that we restrict our processing of your personal information.
  • Right to Withdraw Consent: If you have provided consent for the processing of your personal information, you may withdraw that consent at any time.
  • Right to Appeal: If we decline to process your request, you have the right to appeal our decision.

To exercise any of these rights, please contact us using the details provided below. We may require additional information to verify your identity before processing your request.

Complaints

If you have any complaints regarding our processing of your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority. For EEA residents, a list of supervisory authorities can be found at edpb.europa.eu.

International Users

Please note that your personal information may be transferred, stored, and processed outside the country in which you reside. When transferring personal information outside Europe, we will rely on recognized data transfer mechanisms such as the European Commission's Standard Contractual Clauses or other legally appropriate safeguards.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:

JLS Studio
Via Cascina Venina 3
Assago, 20057 MI, Italy
Phone: +39 345 256 9571
Email: info@jlsstudio.com

For the purposes of applicable data protection laws, unless explicitly stated otherwise, JLS Studio is the data controller of your personal information.